⚠️ Ruby Falls Warns Visitors About Fraudulent Ticket Website Scam

Visitors planning a trip to Ruby Falls in Chattanooga should be alert to an online scam that mimics the attraction’s official ticketing site. The warning comes as the iconic underground waterfall destination works to protect guests from purchasing invalid tickets through fraudulent websites.

🎟️ How the Scam Works

Ruby Falls has identified a fraudulent website designed to look nearly identical to the official Ruby Falls site. The scam site copies the appearance and layout of the legitimate ticketing page, making it easy for unsuspecting visitors to accidentally purchase tickets that will be invalid when they arrive at the attraction. The fake site has even advertised a nonexistent 25% discount to lure buyers.

✅ How to Stay Safe

Ruby Falls emphasizes that tickets should only be purchased through one official source: rubyfalls.com. Before completing any ticket purchase online, visitors should carefully verify the URL in their browser’s address bar. Purchasing tickets through any other website-no matter how similar it appears-risks resulting in invalid tickets and a disappointing visit.

The attraction urges guests to share this warning with friends and family who may be planning a visit. Double-checking the website URL before booking takes only a moment but can prevent frustration and wasted money.

💙 What Happens Next

Visitors who believe they may have purchased tickets through a fraudulent site should contact Ruby Falls directly to verify their tickets before arriving. Those planning a visit should bookmark or save the official rubyfalls.com address to ensure they’re always booking through the legitimate ticketing platform.