⚡ EPB Prepares for Weekend Weather – Here’s How to Report Outages

As severe weather approaches the region this weekend, EPB is positioning crews and equipment to respond quickly to any power disruptions that may affect Sequatchie Valley and surrounding communities. The utility’s leadership is reminding residents of multiple ways to stay connected and report problems if the lights go out.

🛡️ What EPB Is Doing to Prepare

EPB’s President of Energy & Communications, Ryan Keel, shared that the utility has staged response resources and is ready to deploy crews rapidly if outages occur. The company emphasized that it operates a 24/7 customer service operation and has positioned equipment-including specialized Versalift vehicles visible in preparedness materials-to address storm damage and restore service as quickly as possible.

📱 How to Report a Power Outage

If you lose power this weekend, EPB offers three convenient ways to report the outage:

• MyEPB App: Report outages directly through the mobile application
• Online: Visit EPB’s website to file an outage report
• Phone: Call EPB’s local customer service team

Having multiple reporting options ensures that residents can reach EPB even if internet or phone service is temporarily affected in some areas.

💡 Why This Matters

Severe weather can strike quickly, and power outages-even brief ones-disrupt daily life, affect heating and cooling, impact food safety, and create challenges for families, businesses, and vulnerable residents. Knowing how to report an outage and understanding that EPB has prepared a response plan can reduce frustration and help the utility prioritize repairs. For residents who depend on power for medical equipment or other critical needs, this preparation is especially important.

🌤️ Stay Weather Aware

EPB’s message underscores a broader community responsibility: residents should monitor weather forecasts, secure loose outdoor items, and prepare for potential disruptions. The utility’s readiness is only part of the equation-individual preparedness strengthens overall community resilience when storms arrive.

❓ Questions for the Community

As you prepare for the weekend:

• Do you have the MyEPB app installed, or do you know EPB’s phone number for outage reporting?
• Are there neighbors-elderly residents, families with young children, or people with medical needs-who may need extra support if power is lost?
• Have you identified a safe place to shelter and a way to stay informed if internet or phone service is disrupted?
• Does your household have flashlights, batteries, and a battery-powered or hand-crank radio ready?

📞 What Residents Should Know

EPB is available 24/7 to take outage reports and dispatch crews. The utility encourages residents to report outages promptly so that the company can track the scope of damage and allocate resources effectively. If you experience an outage, report it-even if you think others may have already done so. Each report helps EPB understand the full extent of the problem and respond accordingly.

🔄 What Happens Next

Over the coming days, monitor local weather updates and EPB’s communications for any storm-specific guidance. If outages do occur, EPB crews will work to restore service systematically, prioritizing critical infrastructure and areas with the most customers affected. Residents should expect updates through local news, social media, and the MyEPB app as conditions develop.

🤝 Community Threads: The Utility-Resident Partnership

Preparedness as Shared Responsibility: EPB’s storm readiness and residents’ individual preparation are two sides of the same coin. The utility stages equipment and crews; residents stay informed, report problems, and support neighbors. This partnership-utility infrastructure plus community awareness-is what keeps the valley functioning when weather turns severe. Understanding that EPB is “here for you 24/7” is not just a slogan; it reflects a commitment that works best when residents know how to connect with it.